Refund Policy
We’re committed to your satisfaction, and offer a 10-day replacement on any damaged or wrongly delivered items.
Please contact us for returns within 10 days of delivery. These will only be applicable if the products are returned intact in the case of wrongly delivered items.
Returns or refunds without prior authorization will not be accepted.
Upon authorization, we would be happy to offer you the following options:
You may get the product exchanged for an alternative of your choice with an equal value
You may request for a full refund upon return
If returns are eligible, the refund will be processed within 7-8 days.
Cancellation Policy
As we aim to provide you with the fastest service, most of the orders we receive are shipped on the same day, by 5 PM. Therefore, only orders placed before 3 PM can be cancelled. Items once shipped from our premises cannot be cancelled. Additionally, please note that if an order is in transit, it cannot be cancelled at any given time after the order is placed.
If returns are eligible, the refund will be processed within 7-8 days.
